Access the Eclipse Self Service Portal (ESS)

Access the Eclipse Self Service Portal (ESS)

You can access the Eclipse Self Service Portal (ESS) at the following link:


If you require access to this portal please email support@eclipsenet.co.uk

The portal currently allows the following:
- Broadband Availability Checks
- Order Tracking
- Broadband Ordering
- Live Service Information (such as login credentials, usage information, address, service history)
- Broadband Diagnostics for ADSL, FTTC, FTTP, SOGEA and g.Fast
- Mobile Service Information
- Mobile bar view, add and removal
- Mobile usage detail








    • Related Articles

    • Eclipse Wholesale API Access & Documentation

      API access is available for resellers only (not available to direct or dealer csutomers). The APIs currently cover mobile and broadband availability checks Postman Documentation available at https://documenter.getpostman.com/view/25002709/2sA3BszoVY ...

    • EE Operational Guide

      Attached is the EE Operationional Guide. Please read carefully before placing EE Orders

    • Managed Broadband Base Configuration

      All Eclipse Managed Broadband routers follow the same standard configuration. The settings used are appropriate for most networks although we suggest your IT manager or IT support company check the below settings and let us know if you need any of ...

    • Mobile Alerting Policy

      Mobile Alerting Policy attached.

    • Draytek Outage / Vulnerability

      There is currently a wide-ranging issue with Draytek routers that do not have up-to-date firmware. Last October, Draytek released firmware updates to address various security issues in their line of routers. More information regarding these updates ...